22 Posts By ZONEBook

  • handdrawn-email

    Everything You Need To Know About Emails

    Hate it or love it, emails, the main mode of business communication will not be going away even with explosion of communication platforms available today.

    But don’t look down on the humble email – with the right set-up and/or programmes in place, a simple email can easily perform beyond its unassuming role.

  • nailing-your-website-design

    Web Design: Your Basics Guide

    Last month, we shared the importance of small businesses to have a website. Making the decision to have a website, however, is the easiest part because you will need to then create a website that helps you fulfill business goals. Herein comes the most important element of any website: web design. What if you don’t have the basics to get started?

  • 4-ways-cloud-helps-760x450

    4 Ways Cloud-Based Remote Backup Can Help Businesses

    Today, businesses are increasingly looking to cloud services for scalability and flexibility, and that includes backup services. By backing up data in the cloud, businesses can reduce costs and operations through offloading some of their risk to a service provider. Here, we share with you four ways how cloud-based remote backup can benefit.

  • does-your-business-really-need-a-website

    Does Your Small Business Need a Website?

    Your business may be small but are you significant online?

    With a 150% mobile penetration rate and over 80% of the population that are active on the internet, having an online presence is crucial for your business in Singapore. However you may be debating whether you need a dedicated website and it is a difficult decision – maintenance cost can easily creep on and relevant content and layout require constant attention and resources.

    Here are four reasons why every small business should have a dedicated website:

  • cspl-affiliate-edm

    Becoming A Successful Affiliate

    Do you find yourself infinite scrolling through your Facebook and Instagram feeds even when you have long to-do list and is in severe need of rest?

    On the other hand, when you reach out to your friends, A and B are now juggling part-time roles in addition to their daily 9-5pm. You are intrigued because you could do with having multiple sources of income but time is a limited resource – additional roles will require effort in acquiring new knowledge.

    Why not have the best of both worlds?

  • microsoft-office-edm-760x450

    7 Ways Microsoft Office 365 Can Help Your Business

    Companies are becoming increasingly more comfortable with the idea of using a cloud service and are intrigued by Microsoft’s ability to increase business productivity at a flexible cost. As more businesses begin to implement the service into their everyday operations, it is important they understand the benefits of Microsoft 365 and use it to streamline their operations and meet their projected goals.

  • IP PBX

    The need for IDD and adopting a hybrid solution

    It’s true that as connectivity across the globe improves, the prevalence of calls over the internet will increase. But, having said that, the importance of direct calls and IDD (International Direct Dial) using traditional voice switch, that is PSTN (Public Switched Telephone Networks), will continue to stay relevant, especially in Singapore.

  • dennis-ng

    “Good Customer Service Requires Mind Reading”

    That was the main-takeaway from Dennis Ng, Cybersite’s customer service representative veteran who has been in this role for 14 years.

    “The customer may be anxious, frustrated or simply looking for reassurance on a tech issue. I have to pinpoint what they are seeking from me as a company representative because it isn’t just about the problem that they are telling me,” Dennis laughs.

  • secure-mail-edm-banner

    Email Hacking: Know it to Prevent it

    Email hacking is becoming a nuisance for businesses and people across the world. By hacking emails, cyber criminals can easily access your digital documents, understand your spending habits, and worse, access your bank account statements.  Therefore there’s a need to safeguard your business—and yourself.